Key 3 ideas from The Wall Street Journal article: YOUR NEXT BOSS MAY BE MORE OF A COACH THAN A DICTATOR

1. More automatized reports and less administrative work will push managers to go from technical experts to social-emotional experts. With technology such as automation and artificial intelligence expected to replace nearly 70% of a manager’s workload by 2024, work will continue to become more about idea generation, developing talent, coaching employees and providing emotional support.

2. New leaders will highly develop social abilities, including the capacity to interact with an unfamiliar person effectively, good listening skills, etc.

3. The focus of leadership training will shift from running a business to managing rapid changes.